The agreement

Terms of
service

Last updated: 21 August 2026

Welcome to Ultra Apps, a software service (the “Service”) offered by Unthinkable Solutions LLP (“we”, “us”, “our”). By accessing or using the Service you (“you”, the “customer”) agree to these Terms of Service. Please read them carefully.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract. If you accept these Terms for a business, you confirm that you are authorised to bind it.

2. What the Service does

Ultra Apps is a platform for AI-native business apps. Depending on which apps you use, it lets you:

  • Create and run business apps — records, workflows, dashboards and assistants
  • Connect third-party accounts, including Meta ad accounts, Pages, Instagram accounts and catalogues
  • Plan, launch and manage advertising campaigns, and automate campaign structure, budget allocation and optimisation
  • Receive and route the leads and messages your campaigns and numbers generate
  • View performance analytics and AI-generated recommendations

We may modify, improve or discontinue parts of the Service. Where a change materially reduces functionality you rely on, we will give you reasonable notice.

3. Your account and connected accounts

  • You are responsible for your credentials and for everything done under your account.
  • Connecting a Meta account authorises us to act on it within the permissions you grant, and to store the resulting access token.
  • You must keep your Meta account and your advertising compliant with Meta's Advertising Standards and Platform Terms. The content of your ads and messages remains yours.
  • You can revoke our access at any time, from your Meta settings or from within Ultra Apps.
  • We are not responsible for unauthorised access to your accounts caused by a failure to keep your own credentials secure.

4. Acceptable use

You agree to use the Service only for lawful business purposes; not to reverse engineer, probe, overload or interfere with it or its security; not to resell or expose it beyond what your plan permits; to represent your brand, products and offers accurately; and to hold the rights and consents needed for the content, data and audiences you upload or target.

5. Data and privacy

We access and process data from your connected accounts only to provide the Service, as set out in our Privacy Policy, which forms part of these Terms. Deletion requests are handled as described at Data Deletion.

Where we process personal data on your behalf — leads from your ads, or messages to your WhatsApp number — you are the controller and we are your processor, and you are responsible for having a lawful basis to collect and use that data.

6. AI features and their limits

Parts of the Service use AI models to produce drafts, recommendations and analysis. AI output can be wrong. You are responsible for reviewing anything the Service generates before you publish it, spend money on it, or rely on it. We do not guarantee any particular result, ranking, return on ad spend or business outcome.

7. Fees and payments

Some features require a paid subscription or a usage-based fee. Fees are shown before activation and are billed through our payment provider, Razorpay. Unless stated otherwise, fees are non-refundable and exclusive of taxes.

Your advertising spend is separate. Meta bills you directly for the spend on your own ad account; that liability is never ours.

8. Third-party platforms

The Service integrates with platforms such as Meta, and with others you choose to connect. Your use of those platforms is governed by their own terms. We are not liable for their downtime, API changes, pricing, policy decisions, ad rejections or account actions.

9. Intellectual property

The Service — its software, designs, templates and documentation — belongs to Unthinkable Solutions LLP and its licensors, and may not be copied, resold or redistributed without our written consent.

Your content stays yours. You keep ownership of the data, creative and records you bring to or create on the Service, and you grant us only the licence we need to run the Service for you.

10. Warranties

The Service is provided “as is” and “as available”, without warranties of any kind, to the maximum extent the law permits. We do not warrant that it will be uninterrupted or error-free, or that it will produce any particular commercial result.

11. Limitation of liability

To the maximum extent permitted by law, Unthinkable Solutions LLP is not liable for loss of revenue, profits, goodwill or data, for ad account restrictions or ad disapprovals by Meta, or for any indirect, incidental, special or consequential damages. Our total liability for any claim is limited to the fees you paid us for the Service in the three months before the claim arose.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if your use puts the platform or other customers at risk, or if a third-party platform or the law requires it. On termination we will make your data available for export for 30 days, and then delete it as described in the Privacy Policy.

13. Changes to these Terms

We may revise these Terms. The current version always lives on this page, and continued use after an update means you accept it. We will give notice of material changes.

14. Governing law

These Terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana.

15. Contact us

Ultra Apps Support
Email: hello@ultraapps.ai